Refund policy
RETURN & REFUND POLICY
Website: www.magirua.com
Email: magirua@hotmail.com
Last updated: July 6, 2026
---
RETURNS
We offer a 30-day return policy. You have 30 days after receiving your item to request a return.
To be eligible, your item must be unused, in its original packaging, and include all included accessories (metal ring, vacuum pad, etc.). You will need your order number or proof of purchase.
To start a return, email us at magirua@hotmail.com with your order number and reason for return. If approved, we will provide return instructions. Items sent back without prior approval will not be accepted.
---
DAMAGES AND ISSUES
Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us within 7 days at magirua@hotmail.com with a photo of the issue. We will send a replacement or issue a full refund — no return needed.
---
EXCEPTIONS / NON-RETURNABLE ITEMS
Items that have been physically damaged by the customer after delivery, or items missing original packaging and accessories, are not eligible for return. Gift cards are non-refundable.
---
EXCHANGES
We do not offer direct exchanges. To get a different item, please request a return and place a new order separately.
---
REFUNDS
Once we receive and inspect your return, we will notify you of the approval or rejection. If approved, your refund will be processed to your original payment method within 5-10 business days. Please allow additional time for your bank to post the refund.
If more than 15 business days have passed since approval, contact us at magirua@hotmail.com.
---
QUESTIONS?
Contact us anytime at magirua@hotmail.com. We typically respond within 24 hours.